Every feature of the software for concierges & rental agencies
in Morocco.
Built with active Moroccan concierges — every module addresses a real-world problem we have seen break entire weeks. Here is the detail.
One calendar for every channel.
Every property has its centralised calendar: month, week or day view. Your Airbnb, Booking, Abritel and direct bookings all show up in one place, with a color code per source.
- ✓iCal import automatic from Airbnb, Booking, Abritel, VRBO — every hour.
- ✓iCal export outbound to publish on other platforms — guaranteed no double bookings.
- ✓Date blocking in one click for personal use or maintenance.
- ✓Drag & drop stays to adjust arrivals/departures with no friction.
WhatsApp sent in 2 taps, never retyped.
In Morocco, the customer is on WhatsApp. Not on email, not in an app. The platform prepares the right message at the right moment; you send it from your own WhatsApp in 2 taps — you keep control and stop retyping the same thing.
- ✓Confirmation instantly on booking
- ✓Arrival reminder with address + Google Maps link + instructions
- ✓WiFi code sent after check-in
- ✓Departure reminder the day before check-out
- ✓Customisable templates per property and per language (FR/AR/EN)
- ✓wa.me buttons direct from the dashboard for manual exchanges
Agency side — split-screen
French
Republic
PASSPORT
DUPONT
SARAH
N° 23FA12345
Last name
DUPONT
Nationality
French
Doc no.
23FA12345
Police Form, in 3 taps.
Moroccan law: every adult guest at a hospitality establishment must be declared to the National Security. The platform automates the full pipeline — from photographed passport to a signable official PDF, no redundant manual entry.
- ✓Guest-side capture from the PWA — passport/ID framing overlay, auto compression, deduplication
- ✓Agency split-screen zoomable/rotatable photo on the left, pre-filled form on the right (name, dates, nationality…)
- ✓Multi-guests per booking — the lead guest can upload for the whole group
- ✓Official DGSN PDF generated in one click (single or batched), ready to print / sign
- ✓Encrypted private storage audited access, CNDP compliant — no image ever leaves your agency
Tourist Tax, zero Excel.
TS + TPT computed automatically on every booking against your commune's rate sheet (102 cities seeded). Monthly report ready to file, direct push to your accountant's ERP.
- ✓Auto-compute on confirmation: adults × nights × commune rate (TS) + (TPT). Immutable snapshot even if the commune revises the rate 6 months later.
- ✓Children under 12 exempted by default (configurable per commune if different). Compliant with Moroccan municipal bylaws.
- ✓102 Morocco cities pre-seeded with indicative Finance Law rates. Editable by the super-admin as the annual budget law evolves.
- ✓CSV export + Webhook: on the 1st of every month, automatic HMAC-signed push to your accountant's ERP (Indy, Macompta.ma, Sage…). Or manual CSV download.
- ✓REST API: `tax_reports:read` ability to wire Metabase, Power BI, or any internal tool onto the consolidated figures.
Agency dashboard — May 2026
Total due to commune
4,850 MAD
01/05/2026 → 31/05/2026
Tourist Tax (TS)
3 240 MAD
Promotion Tax (TPT)
1 610 MAD
Taxed person·nights
194
Bookings
12
BKG-7A2F
·
Marrakech · riad
450 MAD
BKG-9B3C
·
Essaouira · riad
320 MAD
BKG-4D8E
·
Tanger · riad
280 MAD
Your teams know what to do.
Cleaning module
A cleaning task is created automatically after every check-out. The assigned team member receives the mission, follows the checklist, takes before/after photos, and marks it done.
- ✓Manual or automatic assignment
- ✓Customisable checklist per property
- ✓Archived before/after photos
- ✓Full intervention history
Maintenance tickets
A leak, an AC that won't start, a dead Wi-Fi? Reception opens a ticket in 30 seconds with a photo. The right technician is notified, history stays tied to the property.
- ✓Categories: AC, plumbing, electricity, locks, internet, other
- ✓Priority level (urgent / high / normal)
- ✓Problem photos + resolution photos
- ✓Per-property history to track recurrence
5 roles, each sees what matters.
Your concierge business is not a single person. Give each one the right level of access — cleaning does not see the owner's revenue, reception does not change pricing.
Owner
Full access, team management, subscription, settings.
Manager
Operational steering, properties, pricing, teams — no SaaS billing.
Reception
Bookings creation, arrivals/departures tracking, guest communication.
Cleaning
Assigned tasks, checklists, before/after photos. No access to finances.
Maintenance
Open tickets, technical history. No access to bookings.
A dedicated portal for every owner.
Your owners no longer call you every Monday asking for their revenue. They log into their space and see in real time: bookings, calendar, occupancy rate, revenue, commissions.
Monthly revenue
42 600 MAD
Occupancy
87%
Indicative preview — your owner sees their own real-time figures.
Guest side — PWA chat
Assistant 24/7
⏰ 24/7 · 🌍 FR · EN · AR
You can also find it in the Home tab.
Your digital concierge, always on.
The AI Concierge answers your guests' questions instantly from the PWA — in French, English or Arabic. It knows your welcome guide, codes, recommended partners and local weather inside out. You stay in control: anything needing a human (breakdown, extension, cleaning) is auto-escalated to you.
- ✓Instant contextual answers: WiFi, door code, check-in/out times, local restaurants — all sourced from YOUR data
- ✓Native multilingual (FR / EN / AR): auto-detects the guest's language and replies in the same — RTL Arabic supported
- ✓Built-in partner marketplace: recommends ONLY the restaurants / activities you have selected — no leak to Google
- ✓Smart human escalation: detects breakdowns / cleaning requests / booking changes and opens a ticket directly in your back-office
- ✓Included in your subscription: no extra cost for your agency — the AI Concierge is part of the platform.
- ✓Toggle off per agency: if you prefer to handle everything by hand, turn the feature off in admin — guests are then prompted to WhatsApp directly
Partner marketplace — your new profit centre.
List the restaurants, hammams, spas, excursions and activities in your city. Your guests discover them in the PWA during their stay. Each partner picks a subscription tier (Sponsored or Featured) to gain visibility — you keep 70 % of every payment, the platform takes 30 %. It is recurring monthly revenue that requires almost no work after setup.
- ✓70 / 30 revenue share on subscriptions: your agency keeps 70 % of the price paid by each partner (the partner picks their tier, you set your own price above the 49 / 79 MAD floor)
- ✓3 clear tiers: Free (basic listing, 3 photos), Sponsored from 49 MAD/month (priority ranking, badge, 8 photos), Featured from 79 MAD/month (top of the list, 15 photos, advanced analytics)
- ✓Built-in AI recommendation: the AI Concierge recommends ONLY YOUR partners to guests — no leak to Google
- ✓Tracking and reviews: see how many times each partner has been viewed / contacted / booked. Guests leave reviews after their stay
- ✓Centralised moderation: a partner causing trouble? Hide them in one click. The platform moderates abusive reports
- ✓Native Moroccan marketplace: pre-filled categories (hammam, riad, neighbourhood hammam, signature tagine, desert excursion, Essaouira surf…), 102 Moroccan cities pre-seeded
Agency side — active partners
Monthly partner revenue
605 MAD
11 active partners this month
Le Jardin Secret
Restaurant · Marrakech
79 MAD
+ 55 MAD
Hammam Mouassine
Hammam · Marrakech
49 MAD
+ 34 MAD
Atlas Berber Excursion
Excursion · Atlas
79 MAD
+ 55 MAD
A platform that ships every month.
Latest capabilities shipped — all included in the Business plan, no extra option to buy.
📱 PWA
5 installable mobile apps
Agency, Cleaning, Maintenance, Guest and Owner PWAs. Install in 2 taps from the browser, on Android or iPhone, no store.
Discover the 5 apps →🧳
Guest PWA — augmented stay
Interactive welcome book, Wi-Fi, door code, local weather, partner marketplace, 1-tap support. Magic link via WhatsApp on confirmation, branded to your agency.
See the Guest PWA →🔔 Push
Real-time push notifications
New booking, urgent ticket, cleaning done: your teams get an instant push, even if the app is closed.
⚙️
Granular notification preferences
Master switch, choice per category (bookings, cleaning, invoices…) and per channel (in-app, email, push). Your teams control what they get.
🎨
Custom PWA branding
Your dedicated square logo, your brand colors on the home-screen icon and splash screen. Auto-generation of all 3 formats (192/512/maskable).
🔗 Webhooks
HMAC-signed outbound webhooks
Connect your external systems (Zapier, n8n, ERP, smart locks). 30+ business events, smart retry, HMAC-SHA256 signature, delivery dashboard.
API & Webhooks →🚀
Guided 5-step onboarding
On signup: first property, Airbnb calendar, first cleaner, WhatsApp, PWA install via QR code. Full activation in 10 minutes.
💾
Offline-ready field mode
Your cleaners mark tasks done even with no network. Auto-sync on 4G return, anti double-tap, multi-device safe.
💳 CMI
Take the deposit online on your mini-site
Connect your CMI merchant account: your guest pays the deposit (% configurable from 10% to 100%) directly by card. Money lands in your own account, 0 platform commission.
⚡
Cache & app-shell Service Worker
2nd mobile visit = instant render, even on weak 4G. Stale-while-revalidate strategy, optimised DB indexes, cached KPI dashboard.
🤖 IA
Guest AI Concierge
Your guests ask questions 24/7 from the PWA — Wi-Fi, restaurants, transport. The AI Concierge answers using YOUR welcome guide + YOUR marketplace partners. Auto-detects maintenance/cleaning intents → tickets created in 1 tap.
💱 FX · BAM
Exchange rates & Office des Changes
Auto-convert Airbnb EUR / Booking USD → MAD at Bank Al-Maghrib rate. Quarterly CSV export formatted for Office des Changes (form MO), with YOUR ICE/IF — hand straight to your accountant.
🏠 PWA Proprio
Owner PWA (passwordless WhatsApp)
The owner installs the app on their phone home screen, logs in via WhatsApp 2-Tap magic link. They see their revenue, occupancy, upcoming arrivals, multi-channel calendar — THEIR properties only. No more endless WhatsApp threads between agency and owner.
Built for the Moroccan field.
FR · AR · EN
Interface in French, Arabic (RTL) and English. Your guest messages go out in the language that suits them.
Native WhatsApp
wa.me buttons everywhere. Templates, automations, manual fallback — no paid plugin.
Mobile-first
Built to work on a smartphone, on 4G, standing in a medina.
MAD · DH by default
Currencies, date formats and Africa/Casablanca timezone configured out of the box.
DGSN Police Form
Passport/ID photo from the guest PWA, official PDF generated agency-side. CNDP compliant, encrypted storage.
Auto Tourist Tax
TS + TPT computed per commune (102 cities seeded). Monthly CSV report + ERP webhook. Children <12 exempted.
Isolated data
Every agency runs in its own walled-off space. Your data never crosses with anyone else's.
Ready to give it a try?
14 days free, access to every feature. No credit card required.